Meet the team

Customer Sales Advisor

Sales advisors help customers find the perfect product to suit their needs, and build strong customer relationships throughout the duration of their rent-to-own agreements. They are sales driven individuals who provide excellent customer service, and product knowledge to new, and existing customers on the shop floor.



Customer Accounts Advisor


When unexpected problems arise, our Accounts Advisors are on hand to provide financial guidance and support to customers who have difficulty making payments for their items. They visit customers at home and meet with them in store, in order to find a resolution and help them get back on track. CAA's are ambitious, people focused individuals who provide excellent customer service and support to our account holders.

 

D
eputy Manager

Our Deputy Managers support the Store Manager in leading the sales team and achieving targets. An advocate for excellent customer service, they lead from the front and are great motivators. Deputy managers provide leadership, excellent customer service, and product knowledge to new and existing customers on the shop floor.

 


Store Manager

Store Managers are customer centric leaders who develop and empower their teams, they ensure responsible lending and provide a premium customer service. They help the team to build strong and lasting relationships within the customer base and community and always make sure the customer is treated fairly.



Regional Manager

Our Regional Managers are talented individuals responsible for delivering consistently high standards of customer service across the region. They create a clear sense of purpose and direction throughout the stores, establishing brand, people and profit goals. They will coach and motivate store management, keeping up-to-date on responsible lending regulations.