Learning & Development

At BrightHouse, we’re living proof that individual growth drives business growth (which in turn creates more and more opportunities for ambitious individuals).

We promote from within. Our 80:20 rule ensures that 80% of vacancies are filled internally so once you’re part of the team, the opportunities just keep coming.

We have created and we continue to create extraordinary career journeys, including progress from shop floor to Director. In every single case, we’re committed to recognising your full potential – and supporting you to drive your own learning and development to achieve it.

From the interview, through a structured induction process that gives you the best chance to do well in your new role, and every step of the way beyond, it’s all about you as an individual. Where you fit – and could fit – in the business as a whole. What experience and transferable skills you need for the future.

Your manager will work with you to set clear development goals, providing all the feedback and the support you need, so you know exactly where you stand. Together, you’ll be able to draw on a whole range of proven learning opportunities, including job shadowing, one-to-one coaching and mentoring, group learning in face to face sessions and e-Learning at your convenience covering important subjects such as responsible lending, treating customers fairly and living the vision.

At Head Office, your tailored induction will include spending time in one of our stores, listening to customers and completing computer-based training. You will have opportunities to attend training courses and conferences to gain additional skills, as well as to apply for support to complete professional training recognised qualifications and accreditations. We also support secondments and encourage participation in projects to learn and develop through new experiences.

BrightHouseCareers - Head Office staff development